Privacy Policy

For information about Auto-Star’s use of affiliates and service providers outside Canada to process personal information, please contact us at the address provided below.
 
Where do we store and share Personal Information?
 
Auto-Star takes commercially reasonable steps to ensure that Personal Information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps we take in order to protect your information are:
 
  • Premises security
  • Restricted file access to personal information
  • Deploying technological safeguards like security software and firewalls to prevent hacking or unauthorized computer access
  • Internal password and security policies.
 
Except where we are required by law to disclose Personal Information, we will use contractual arrangements to protect Personal Information disclosed to third parties.
 
How long do we keep your Personal Information?
 
Personal Information will be retained in accordance with this policy only for as long as may be necessary or relevant for the identified purpose of collection, or as may be required or permitted by law.
 
You can request access to your Personal Information
 

You have a right to access the Personal Information which we have about you and to request that Personal Information which you believe to be inaccurate be corrected. If you wish to access your Personal Information you should contact our Privacy Officer at the address set out below who will be pleased to assist you. Upon receiving a written access and/or correction request and any handling fee that may be required by Auto-Star to the extent permitted by applicable law, and where the identity of the requestor can be confirmed, Personal Information held by Auto-Star that is identifiable to the requestor, as well as information on all use and disclosures of that Personal Information, will be released to the requestor within 30 days, except where denial of that release is required or permitted by law, and if necessary Auto-Star will correct the Personal Information of the requestor. If we deny your request for access to, or refuse a request to correct Personal Information, we will explain why.

European visitors

The data controller is Auto-Star Compusystems Inc. of 636 11 AVE SW, Medicine Hat, AB T1A 1E1, Canada.

Our nominated representative is our Privacy Officer who can be reached by email at privacy-officer@auto-star.com.
 
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers or resellers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
 
Changes to this privacy policy
 
We reserve the right to modify or supplement this policy at any time. We will post any changes on the Website, and our Privacy Officer will provide them on request at the address set out below. The effective date of changes to this policy will be noted above so that you can be fully informed about our privacy policies and practices. Please check back frequently to see any updates or changes to this policy.
 
Questions? Concerns?
 
If you have any questions or concerns about this policy or about our collection, use and disclosure of your Personal Information, please contact Auto-Star’s Privacy Officer, as follows:
 
by telephone: +8884606963
by facsimile: +4153668255
by mail: 636 11 AVE SW Medicine Hat, AB T1A 1E1 Canada