Every year, businesses big and small take the necessary precautions to combat flu season. This year, however, businesses will have to ramp up their efforts as Covid-19 concerns persist well into 2021. Simultaneously fighting traditional flu season on top of a global pandemic, retailers are looking for new and inventive ways to keep staff healthy…
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2020 rattled the grocery market. With a worldwide pandemic changing how consumers lead their daily lives, many grocers have been asking what’s next. Everything about the consumer experience has changed in the last several months, from how consumers expect one-on-one interactions to go to how they shop for their essentials. We’ve taken a comprehensive look…
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As vaccines for COVID-19 start to become available to the general public, retailers are preparing for customers to open up their wallets again to their favorite brands. However, with COVID-19 still a prevalent threat to a majority of the population, retailers must continue to make customer safety a top priority as we move into the…
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The year 2020 has come to a close—and what a year it has been. For retailers across all industries, the past year’s challenges have been anything but ordinary. The coronavirus outbreak has affected every aspect of daily life, including the way people work, socialize, their recreational activities, and the way they shop. Before the pandemic,…
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Shopping online has become a popular and convenient option among consumers, with 30.2% of computer and electronics retail sales and 27.4% of apparel sales taking place online. Now, consumers are even going online for their groceries. The industry has seen a steady rise in the adoption of online grocery shopping for years; however, the pandemic has accelerated this trend.…
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The independent pharmacy store is one of the fastest growing and evolving businesses. According to an industry analysis by Boehringer Ingelheim, independent pharmacies rank at the top compared to chains, clinics, mass merchants, and grocery in all three of the survey’s customer satisfaction categories: filling of medications, convenience, and wait times. The main challenge for…
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Do you know what your point of sale system (POS) is capable of? For many, a POS is simply a means to process transactions, much like a cash register; however, there is enormous untapped potential in many POS systems that retailers can leverage to gain valuable insights for their business. Whether you have a brick-and-mortar…
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Covid-19 has changed the way the world does business. With limited contact orders in place, many industries have changed how they operate and have reevaluated workflows. These changes have impacted the way Value Added Resellers (VARs) approach customer service. With the market fluctuating quickly and the needs of customers changing daily, providing exceptional customer service…
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COVID-19 has taken the world by storm. Several months into it, and the virus still isn’t well understood. There is no known cure, and a vaccine has yet to be released. Some health experts have raised the possibility that COVID-19 will not be wiped out, but will become a common communicable disease that mutates yearly,…
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Clinical pharmacy POS systems are vital tools responsible for assisting pharmacists in providing patients with important, life-saving products. They provide a necessary service to the general public. Unfortunately, many clinical pharmacies are sorely lacking in the technology department. Many utilize simple cash registers or point of sale (POS) systems that are built for general retail…
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