Software Modules to improve Retail customer service

Seamless Service: Kiosks, Line Busting, and Fingerprint Technology for a Smarter Shopping Experience

Enhance Retail Efficiency with Retail Customer Service Solutions

Auto-Star’s customer service modules streamline retail operations with advanced features like kiosks, line busting, and fingerprint sensor technology. Our kiosks offer self-service options for faster checkouts, while line busting empowers staff to assist customers quickly, reducing wait times during peak hours. With the added security and convenience of fingerprint sensors, stores can offer personalized, secure transactions, enhancing the customer experience and boosting overall efficiency.

Key Benefits of retail customer services Modules

Kiosk Module

Enhance customer convenience by enabling self-service information access, reducing wait times, and empowering shoppers with greater control over their shopping experience.

Handheld and Line Busting Module

Speed up the checkout process by allowing staff to assist customers directly from the sales floor, minimizing long lines and improving overall customer satisfaction.

Fingerprint Sensor Module

Strengthen security and improve transaction efficiency by providing fast and reliable authentication for staff. Ensure secure access and reducing errors in sensitive operations like cash handling or voiding transactions.

Enhance Retail Customer Service

Streamline transactions, minimize wait times, and enhance convenience for a smoother, faster, and more satisfying customer journey.

Key Features of our Retail Customer Service Modules

Kiosk Module

  • A convenient way for customers to check product prices
  • Kiosks perform tasks that would normally require additional employees, reducing labor costs
  • Available in English and French

Handheld and Line Busting Module

  • Use wireless handheld to conduct price checks, order products, and count inventory
  • Combine a wireless handheld with a Mobile Printer to print shelf label on the fly
  • Reduce customer wait times and long lines during busy periods by pre-scanning items

Fingerprint Sensor Module

  • Increase control by ensuring users are granted access only to specific features and data 
  • Eliminate delays at the point of sale and supervisor interruptions due to forgotten passwords
  • Avoid stolen passwords and lost or stolen override cards

Reduce friction in the Buyers journey with our Retail Customer Service Modules

Discover how our innovative retail customer service solutions can transform the shopper experience when adding customer service apps your POS System.

Our Point of sale products

Star-Lite

Our solution suits small businesses with 1 or 2 checkout lanes, delivering a cost-effective and intuitive interface. With the essential functionalities, your business needs efficient customer checkout, inventory management, price adjustments, promotions, and real-time reporting.

Star-Plus

Our retail POS software is perfect for larger businesses looking for advanced features or that have plans to grow. It offers advanced features like inventory management, suggested ordering, and a comprehensive loyalty program for an enhanced customer experience.

Star-Link

Geared towards retail chains, our software streamlines store management across multiple locations. Empower centralized control over products, pricing, and promotions and facilitate store-wide promotional activities—all in one place.

Add Our Retail customer service Modules To Your Point of Sale!

Don’t miss out on optimizing the checkout process with line busting, kiosk and fingerprint sensor features.